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Privacy Policy

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Last updated: November 2025

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Whisky and Waves Limited (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and protect your data when you book a sailing experience, contact us, or use our website https://www.whiskyandwaves.co.uk.

 

1. Who We Are

Whisky and Waves Limited is a UK-registered company offering sailing tours on the west coast of Scotland.

Company number: SC770928
Email: mike@whiskyandwaves.co.uk

We act as the data controller for the personal information we collect.

 

2. Information We Collect

We collect information that helps us manage your booking and provide our services, including:

  • Contact details: name, email address, phone number, and postal address.

  • Booking details: trip dates, number of guests, payment status, and preferences.

  • Health or dietary information that you choose to share to help us accommodate your needs.

  • Website usage data, collected via cookies or analytics tools (see Section 7).

 

3. How We Use Your Information

We use your personal data to:

  • Process and confirm bookings.

  • Communicate with you about your trip.

  • Ensure your safety and comfort during the sailing experience.

  • Respond to enquiries or complaints.

  • Meet legal, tax, or insurance requirements.

  • Improve our website and customer service.

We do not sell, rent, or trade your data to third parties.

 

4. Sharing Your Information

We may share limited information with:

  • Payment processors (to handle secure transactions).

  • Booking partners such as Viator and GetYourGuide (to manage reservations).

  • Professional advisors such as accountants or insurers, where required by law.

We only share the information necessary to perform our services or comply with legal obligations.

 

5. Data Storage and Retention

Your information is stored securely on password-protected systems.
We keep personal data only for as long as necessary to fulfil the purposes set out in this policy — typically up to six years for accounting and legal record-keeping, unless a longer period is required by law.

 

6. Your Rights

Under UK data protection law, you have the right to:

  • Access a copy of your personal data.

  • Request correction of inaccurate information.

  • Request deletion of your data (“right to be forgotten”).

  • Object to certain types of data processing.

  • Withdraw consent where we rely on it (e.g. for marketing).

To exercise these rights, contact us at mike@whiskyandwaves.co.uk. We will respond within 30 days.

 

7. Cookies and Website Analytics

Our website may use cookies or analytics tools to improve performance and understand visitor behaviour.

Cookies are small files stored on your device. You can choose to disable cookies in your browser settings, though this may affect how the site functions.

 

8. Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

While no system is completely secure, we continually review and update our security measures to safeguard your information.

 

9. Links to Other Websites

Our website may contain links to third-party sites (such as booking platforms or social media).

We are not responsible for the privacy practices or content of these external sites. Please review their own policies when visiting them.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

We encourage you to review this policy periodically to stay informed about how we protect your data.

 

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Whisky and Waves Limited
Company number: SC770928
Email: mike@whiskyandwaves.co.uk
Website: https://www.whiskyandwaves.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk.

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